We deliver to over 87 countries (including Arab countries, Europe and Latin America)

Terms & Conditions

Terms & Conditions of Use

This application/website is managed by the Comexbcn team. As they are responsible for all management, whenever we use the words “we”, “together” and “our” we are referring to this app.comexbcn.com team, including tools, information and services. Any user who accesses our website and application is conditioned to accept our terms and conditions of use, company policies and notices mentioned here.

 

By visiting our application and/or website, purchasing on our platform, you represent that you engage in our “Service” and agree to abide by our following terms and conditions of use (“TERMS AND CONDITIONS OF USE”), including additional terms, conditions and policies referenced herein or available by hyperlink. Such TERMS AND CONDITIONS OF USE apply to users in their entirety on the website or application, without limitation, users who browse, suppliers, customers, merchants, and/or contributors of content.

 

Please read our TERMS AND CONDITIONS OF USE carefully before accessing or using our website/app. By accessing any content on our website/app, you agree to be bound by these TERMS AND CONDITIONS OF USE. If you do not agree to our terms and conditions, you may not access our website/app or use any of our services. If, therefore, these TERMS AND CONDITIONS OF USE are considered an offer, acceptance is limited to these TERMS AND CONDITIONS.

 

Any new features or tools that are added will also be subject to our terms and conditions. The most recent version of these will always be available on this page. Comexbcn reserves the right to update, delete or modify any part of the TERMS AND CONDITIONS OF USE by always publishing them on our website/application. It is the user’s responsibility to check this page for updates. Your access and use of our website/application declares your acceptance of these changes.

SECTION 1 – TERMS OF USE OF THE APPLICATION/SITE

By agreeing to these TERMS AND CONDITIONS, you may not use the products advertised on the application/website for any illegal or unauthorized purpose, nor may you, under any circumstances, violate any laws in your jurisdiction (including, but not limited to, copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature. Violation of any of the Terms will result in immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We have the sole right and discretion to refuse any of our services to anyone, for any reason, at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website/application through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – INFORMATION AND INTEGRITY

We are not responsible if the information provided here is not accurate, complete or up-to-date. All material provided is for general information only and should not be relied upon to make decisions without consulting primary sources of information, checking its coherence, completeness and collaboration in any case. Any and all reliance on the content presented here is at your own risk.
This site maintains historical information, however it is normally provided for your reference. We reserve the right to change any document or information displayed on this application/website, even though we know that we have no obligation to update any information on this page, and you agree that it is your responsibility to monitor any changes made here.

SECTION 4 - PRICE OR SERVICE MODIFICATIONS

We reserve the right to change the prices of our products at any time without prior notice, or to stop offering the service or part thereof, without prior notice, at any time. We are not liable to you or any third party for any and all modifications, price changes, or failure to provide the service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively through the application/website, so we also reserve the right to apply limited quantities and also return and exchange policies according to our policy.
We work to make visible only products that are as accurate as possible in size and color, but we cannot guarantee that any specific color will be displayed due to the computer monitor that the user is using. We reserve the right to limit our products to anyone, in any location and also jurisdiction. We also do not guarantee the quality of any product available, and services, information or other material purchased by you will meet your expectations, or any errors that may exist in the provision of the service.

SECTION 6 - BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more detail, see our Return Policy

SECTION 7 - OPTIONAL TOOLS

There is the possibility that we provide third-party tools, and in this case we do not have the autonomy to monitor or have any control and access. You are aware and agree that we provide these tools, as they are made available, in their current state, and information offered, without any warranties, representations or conditions of any kind, in any endorsement. Any extra tool made available in our application/website is entirely your responsibility and you must ensure and approve the terms provided by it. We also emphasize that we may offer other services or new features, and all will be subject to these TERMS AND CONDITIONS.

SECTION 8 - PERSONAL INFORMATION

The sending of personal information is covered by our Privacy Policy, following all current rules and legislation.

SECTION 9 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall we, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 10 – TERMINATION OF SERVICE

You may terminate this contract at any time by notifying us that you no longer wish to use our services or by ceasing to use our application/website. Either party may terminate this contract at any time, and any charges or other pending information and procedures will be handled directly by the contract termination department.

SECTION 11 – CUSTOMER SERVICE

You will always have access to our customer service via email, online chat on our app/website, as well as our WhatsApp number. It is your responsibility to contact us whenever any questions or situations arise that may compromise your data or the processing of your information on our app/website. The response time varies depending on the question sent, between 48 and 72 business hours.

SECTION 12 – SUBMISSIONS

The logistics and shipping of shipments are covered in our Shipping Policy, following all current standards and legislation.

SECTION 13 - GOVERNING LAW

These TERMS AND CONDITIONS and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Hong Kong.

SECTION 14 - CHANGES TO TERMS AND CONDITIONS

You can access the most current version of the TERMS AND CONDITIONS OF USE on this page at any time. We have and reserve the exclusive right to modify any part of the TERMS AND CONDITIONS by publishing updates on our application/website. Please note that it is your responsibility to frequently check for current changes. Your use or access to our application/website after any changes proves that you agree to our TERMS AND CONDITIONS OF USE and any changes made.
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